SignAndGoSending documents to signers overseas.
New Zealand businesses sign with people all over the world: a director in London, an investor in Brisbane, a supplier in Shenzhen, family members spread across several countries for a trust document. Distance adds two problems, time zones and unfamiliarity, and both are easier to manage than they first appear.
Time zones change the order you choose
With signers in order, each person waits for the previous one. If your first signer is in Auckland and the next is in Europe, each handover can cost most of a day. Where the document allows it, send to everyone at once so each person signs during their own working hours.
If order matters, put the overseas signer where their working day lines up best with the person before them.
Write a message a stranger would trust
Someone overseas may never have dealt with your business before. A signing request from an unfamiliar sender can look like phishing. Say in the message who you are, what the document is, why they are receiving it and when you need it back. SignAndGo can help you write the message if you are stuck for wording.
Nothing to install, wherever they are
Overseas signers do not need an account or an app. They open a secure link in their browser on a phone, tablet or computer. That matters when a signer is travelling or using a work device they cannot install software on.
- No account to create.
- Works in any modern browser.
- Each required field is marked.
- The finished copy arrives by email.
Reminders that respect the gap
Overseas signers often miss a request because it arrived overnight and was buried by the morning. Set automatic reminders so a nudge arrives without you watching the clock, or send one yourself when you know it is their morning. If a signer has a concern, they can decline with a reason instead of going quiet.
Reading the record afterwards
The audit trail shows each view and signature with the person's name, email address, time and IP address, so you can see when each overseas signer opened and completed the document. Each signed document also carries a verification ID that the other party can check online from wherever they are.
Common questions
- Do overseas signers need an account?
- No. They open a secure link in their browser and sign there.
- Should I send in order or all at once?
- All at once saves time across time zones, unless the document needs a particular order.
- How do I know when they signed?
- The audit trail records each view and signature with the time and IP address.